How Video Can Improve Your Shopify Sales Funnel & Conversion Rate

Last Updated
February 10, 2025
READ TIME
15 mins
IN THIS ARTICLE

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Start your career as color grading editor

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Choosing the right color software

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Choosing the best computer monitor

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Creating your viewing environment

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Conclusion

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In the past 7 years or so, video content has emerged as one of the most effective tools for ecommerce businesses. Websites have become more advanced, are able to incorporate more rich media, and video has become much more widely used. From helping to capture audience attention to simplifying complex concepts, videos can communicate more effectively than text or images alone.

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For Shopify merchants, incorporating video into your sales funnel can significantly enhance engagement, drive more traffic, and improve your conversion rate.

Here are a few stats to drive home the importance of video in ecommerce: when researching and making purchase decisions, almost 90% of Gen Z prefer videos that show a product being demonstrated. According to Hubspot’s State of Commerce report for 2025, more than half of marketers use some sort of product-related videos to drive awareness and sales. And finally, Statista forecasts that by 2028, video consumed on connected TV, mobile devices and computers will reach a viewing time of over 3 hours and 30 minutes a day.

Understanding the Shopify Sales Funnel

To harness the power of video, it’s essential to understand the typical sales journey. This consists of four key phases:

  • Awareness phase: Attracting new potential customers and introducing them to your brand.
  • Consideration phase: Providing information that helps educate prospects so they understand your products or services.
  • Action phase: Encouraging customers to take the next step, typically buying your product or signing up to your newsletter.
  • Retention phase: Building loyalty and encouraging repeat purchases.

Video content can help improve the customer journey at each of these phases, nudging site visitors towards making a purchase.

About The Author
Stokely Howard is the founder of Trendy Grandad, a world-leading social-first and YouTube video production agency trusted by global brands across the UK, UAE, and USA. With a career built on helping companies like QuickBooks, National Geographic, Barclaycard and Las Iguanas grow through strategy-led social-first content, Stokely has become a recognised authority in YouTube growth, social media storytelling, and performance-driven video production.

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We are a social-first & Youtube-first video production company built from the ground up to create impact & rocket revenue for some of the worlds most ambitious brands & creators.

Since incorporation our drive to deliver beautiful visuals with winning results is what fuels our video agency and, we've now been doing it fro well over a decade.

If you're looking for a non-corporate, non-traditional video agency that likes to make noise & create impact, we're your people. Contact us.

Based in the heart of London, Shoreditch, we've been lucky over the years to be trusted by world leading London based brands & Youtubers.
Our drive to deliver beautiful visuals with winning results is what fuels our agency.

See, we're not just any video production company, we're number people! Meaning we understand how to use video content to generate you a return on your investment as well create noise & impact.

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